Privacy Policy

1. Introduction

Welcome to Re:Gaia Online. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password, and profile information
• Profile Data: Avatar, display name, and other optional profile details
• Communications: Messages, feedback, and support requests you send us
• Transaction Data: Purchase history and payment information (processed by third-party payment providers)

2.2 Information Collected Automatically

• Location Data: GPS coordinates and location history for gameplay features
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Gameplay statistics, feature usage, and interaction patterns
• Log Data: IP address, access times, and app activity logs

2.3 Information from Third Parties

• Social media profile information if you connect your accounts
• Authentication data from sign-in providers

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Enable location-based gameplay features
• Process transactions and send related information
• Communicate with you about updates, promotions, and support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Enforce our Terms of Service and protect user safety
• Comply with legal obligations

4. Sharing of Information

We may share your information with:

4.1 Other Users

Your public profile, gameplay activity, and interactions may be visible to other users as part of the game experience.

4.2 Service Providers

Third-party companies that help us operate, improve, and secure our services (e.g., hosting, analytics, payment processing).

4.3 Legal Requirements

When required by law, legal process, or to protect our rights, property, or safety.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt-out of marketing communications
• Disable location services (note: this may limit gameplay features)

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: support@regaiaonline.com